Bug: Router using 100% CPU when sending return receipts in Domino 8.0.2

Problem

You install or upgrade your IBM Lotus Domino mail server to version 8.0.2 and the router server task consumes 100% CPU resources when sending return receipts. This issue did not occur before implementing version 8.0.2.

 

Resolving the problem

This issue was reported to Quality Engineering in SPR# NORK7KEULL and is fixed in IBM Lotus Domino 8.0.3.

Contact your local IBM Lotus Customer Support center if you are experiencing this, or log a PMR via the Web ESR System.

Open Mic call tomorrow on Best Practices for Domino® on System i.

This Webcast covers recommendations from IBM Support for best practices for a Domino server on the System i platform. While there are many Best Practices documents available for your Domino System i server, this particular Webcast focuses on a few common problems and pitfalls more commonly encountered and reported to IBM Support, how to prevent them, and how to expedite problem resolution when they do occur. When dialing in on the day of the Webcast, you will need to provide your name and company affiliation. You will need a touch tone phone to be able to ask questions.

Date: October 8, 2008 (Wednesday)
Time: 10:00am - 11:30pm Eastern US Daylight Saving Time (GMT -4)
Conference URL:
http://www.webdialogs.com/join/?schedid=8732769
Audio by phone:
Please use the Registration link to register, the dial-in will then be e-mailed
Registration link:
http://ww4.premconf.com/webrsvp/register?conf_id=1781248

For More Information: Best Practices for Domino on System i Webcast - October 8, 2008

New on devWorks: "IBM Lotus Domino with BlackBerry Enterprise Server: Performance best practices"

New on devWorks: "IBM Lotus Domino with BlackBerry Enterprise Server: Performance best practices"

This article is designed to act as a guide and reference paper for configuring BlackBerry Enterprise Server with IBM® Lotus® Domino®. It focuses on the load implications of running BlackBerry Enterprise Server within a Lotus Domino mail environment. It is designed to highlight areas where this load can be controlled and minimized.

Link: http://www.ibm.com/developerworks/lotus/library/domino-blackberry/

Domino Server Performance Open Mic conference call - June 25, 2008

A IBM/Lotus está convidando pra um novo Open Mic call (em inglês) sobre performance do servidor Domino:

You are invited to participate in an IBM Open Microphone call with IBM
Development & Support Engineers for Domino Server Performance
(version 6, 7 & 8). There is no charge for participating. The topic and
dial information for this call is:

Title: Domino Server Performance

Date: June 25, 2008
Time: 10:00 am eastern US time (2 pm GMT)

Phone Conference Info:
Toll free US: 888-339-3503
Toll call US: 719-457-2702
International Dial-in Info: Click here =>
http://www.ibm.com/support/docview.wss?uid=swg21307718
Confirmation Code: 5422681

Tudo o que você sempre quis saber sobre NSD (e agora tem à quem perguntar!)

A IBM/Lotus, seguindo com sua excelente iniciativa do time que dá suporte à América Latina baseado em Austin, Texas convida todos os interessados para participar de uma conferência em português para sobre NSD - Notes System Diagnostics:

Você está interessado em aprender mais sobre o uso do NSD para analisar seu ambiente IBM® Lotus® Domino? Você sabia que o suporte técnico da Lotus pede esse arquivo quando você tem um problema de crash ou performance no seu servidor? Você percebe que o arquivo é gerado quando o Domino ou Notes caem. Você sabe que você pode gerar um NSD manualmente? Quer saber mais sobre o conteúdo desse arquivo? Se sua resposta é sim, participe da apresentação:

Essa apresentação será feita em Português e será seguida de uma sessão de perguntas e respostas.

* O que é NSD?
* Sessões mais importantes do NSD
* Como analisar o NSD
* Boas praticas para solução de problemas
* Entrando em contato com o Suporte Técnico da Lotus

As informações necessárias para participar da conferencia é o seu nome e o nome da empresa.

Reunião: IBM Lotus Domino Tech Exchange webcast: NSD for Administrators (presented in Portuguese) [NSD para Administradores (apresentado em português)]
Quando?: Terça-feira, 29 de abril de 2008 das 11:00AM até às 12:30PM (Brasília)
Duração: 1.5 horas


Webcast (video)

1. Before the conference, test your web browser using Unyte Meeting System Check - taking care to click the option "Particpant Only".
2. Click Log-in at the following URL: http://www.webdialogs.com/join
3. Type the Conference ID: 812632
   Type the requested fields in the Meeting Login.
   Click LOG IN

Telefone: 0800-891-4391 (gratuíto do Brasil)
Código/Senha: 2923466
Título: NSD Para Administradores (NSD for Administrators)

Submitted to IdeaJam: In Files tab, "Copy selected database location to clipboard"

When working in the "Files" tab of the Domino Administrator client, there should be an option to right-click on a database and "Copy database location to clipboard" to be able to paste it in a console command if necessary.

Link: Files tab should have a "copy database location to clipboard" to paste it into a console command.

Now Available! BlackBerry Enterprise Server v4.1 Service Pack 5

Amongst other new features, BES 4.1.5 now has:

Expanded Systems Compatibility – BlackBerry Enterprise Server v4.1 with Service Pack 5 is certified with Microsoft® Exchange 2007 SP1 and supports IBM® Lotus® Domino® versions 7.03 and 8.0.

Link: Blackberry Connection - BlackBerry Enterprise Server v4.1 Service Pack 5

Update from yesterday's Open Mic Call on Daylight Savings Time

If you did not get a chance to attend yesterday's Open Mic Call on Daylight Savings Time, a couple of questions were asked from folks who weren't 100% on whether they were "all set" or not for this year's DST changes (in the US, specifically).

As a general rule of thumb, if you did all your patching correctly last year and had no issues, you should not have any issues this year. IBM/Lotus recommended on the call that whenever possible it's always best practice to keep up to date on the latest maintenance release of your specific code stream. For any international organization, be sure that you have also patched your users/servers outside the US. Any country-specific technotes on DST you can find on the knowledge collection on DST (link below).

They indicated that 656, 7.0.3 and 8.0.1 should be all set as far as patches go. Be sure to check out the Knowledge Collection on Daylight Saving Time (DST) in Notes/Domino and Maintenance Releases, Fix Packs and Additional Fixes for Lotus Domino and Notes.

It's *THAT* time of the year, again...

Yes, for those in North America (or in my case, who administer servers in the Northern Hemisphere), Daylight Savings Time is creeping up on us again.

To be better prepared, IBM will be hosting this coming February 27 a second Notes/Domino Open Mic Session this month to discuss all things DST:

IBM will host an Open Mic conference call with Lotus Development and Support Engineers to answer your questions about DST issues in Lotus Notes/Domino® on Wednesday, February 27, 2008.
Title: Notes and Domino: Daylight Saving Time
Date: February 27, 2008
Time: 10:00 am Eastern US time

Questions can be posted in advance of the call as a response to the Invitation to Notes/Domino DST Open Mic call in the Notes/Domino 8 forum.

DST in the United States is scheduled to start on March 9 and end on November 2.

Link: Notes/Domino Open Mic special session for upcoming Daylight Saving Time transition

Additional resources:

Notes/Domino Open Mic conference call: Impact of Daylight Saving Time changes
Knowledge Collection: Daylight Saving Time (DST) in Notes/Domino

Blackberry Enterprise Server 4.1.5 on Domino 8.0 webcast Q&A

Just attended a webcast today on the new Service Pack 5 to Blackberry Enterprise Server 4.1, which will be adding support for Domino 8.0. It was good to hear Valerie Wang from RIM talk about the new features, and as every Product Manager will do, she did not commit to any release dates, but said "it's a matter of weeks, not months." Hmm... doesn't that sound familiar? ;-)

So anyways, BES 4.1.5 now will add support for Windows 2003 64-bit. This led me to a few questions which Valerie answered in the Q&A session after her presentation:

1. Will BES 4.1.5 support Lotus Domino 8.0.1 on Windows 2003 Server 64-bit?
   No. BES 4.1.5 will only support 32-bit Domino 8.0 and 7.0.3. Support for Lotus Domino 8.0.1 will come in a future service pack.
   
2. Is BES 4.1.5 64-bit enabled?
   No, it still runs as a 32-bit app. Work is being done to port BES to 64-bit, but nothing is ready to be discussed in public yet. Valerie mentioned that if ISVs/Customers/anyone would like to get further details on this, then this can be discussed individually via a signed NDA.
3. How many simultaneous users will BES 4.1.5 support on 64-bit Windows 2003 Server?
   RIM is still estimating around 2,000 users/BES server, but work is being done to improve performance further.

Blackberry Enterprise Server Scalability
Also another good tip on Blackberry Enterprise Server scalability given by the folks at RIM:

• To increase scalability, decrease the amount of mail servers your BES talks to - the more mail servers you point your BES servers to, the less it will scale.
  
• Keep your BES server as close to your mail servers as possible - try to keep your corporate/headquarter mail servers on the same datacenter as your BES server. The fewer network hops, the better.

Interesting to hear Valerie mention how few people at Lotusphere were aware of these 2 performance/scalability tips.

The PDF slides from the webcast are available for download.

Tudo (ou quase!) o que você precisa saber pra atualizar para Lotus Notes/Domino 8.0.1

A IBM oficialmente lançou hoje a mais nova versão do Lotus Notes e Lotus Domino Server: 8.0.1. Para que você tenha em um local fácil todas as informações necessárias para avaliar e preparar melhor para o upgrade desta versão, vale a pena dar uma olhada no technote 1294941 - Upgrade Central: Planning your upgrade to Lotus Notes / Domino 8.0.1.

Uma nova novidade no Lotus Domino 8.0.1 é suporte para plataformas 64-bits (Windows Server e IBM AIX).

E não deixem de ler o Release Notes à cada nova versão do produto para estar dentro de todas as informações/problemas/soluções encontradas no produto!

Link: Lotus Notes, Lotus Domino, and Lotus Domino Designer Release Notes

Passos para preparar o Notes/Domino para o horário de verão do Brasil (2007/2008)

Apenas como referência já que o horário de verão acabou nesse domingo passado, que é a mesma data da última atualização do technote 1283013 Steps to prepare Notes/Domino for Brazil (Brasil) 2007/2008 Daylight Saving Time changes.

Service Pack 2 do Windows Server 2003 afeta negativamente servidores Lotus Domino e Sametime

A IBM publicou recentemente o technote 1295167 - Domino and Sametime performance issues traced to Windows Server 2003 Scalable Networking Pack. Se você está observando problemas de performance com seus servidores Domino ou Sametime após aplicar o Service Pack 2 do Windows 2003, siga as instruções contidas no technote para solucionar esse problema:

The following will resolve the problem:

1. Disable SNP features in accordance with Microsoft's instructions. Note that Registry edits may be required. See Microsoft article 912222 for details.

2. Ensure that the server's NIC does not enable TCP off-loading (which may be labeled "TCO", "TCP Chimney Offload," or "TCP Checksum Offload.")

3. The following Windows Registry Key can be Disabled to turn off the Chimney Offload feature:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip
\Parameters\EnableTCPChimney

via Notes from Lotus Support.

¿Hablas Español? IBM Lotus Domino Tech Exchange webcast: NSD para Administradores (in Spanish)

IBM Lotus is holding this coming Wednesday, February 21 another IBM Lotus Domino Tech Exchange webcast, pero ahora en español:

Le invitamos a participar en una sesión SIN COSTO de transferencia de conocimiento presentada en castellano por el grupo de Soporte Técnico Lotus para Latinoamérica (LATAM)
Content
¿Está interesado en conocer más sobre el uso de NSD para analizar su ambiente de Lotus Domino/Notes? Ha envíado los archivos NSD*.log a Soporte Técnico cuando hay problemas de rendimiento o caídas. Ha visto que un NSD*.log se crea automáticamente y también sabe cómo generarlos manualmente. ¿Está interesado en su contenido? Si así es, por favor únase a la conferencia:
La presentación será en español, seguida de preguntas y respuestas

• ¿Qué es el NSD?
• Secciones principales en un NSD
• ¿Cómo analizar NSDs?
• Mejores prácticas: Solución de problemas.
• Contactando a soporte técnico Lotus.

Día: 21 de Febrero de 2008
Hora: 9:30 AM hora central de EEUU (CST), (10:30 AM EST, 7:30 AM PST)
Duración: 1.5 horas

Great to see IBM/Lotus reaching out to its Latin American customers in its native languages, as well as spanish speakers worldwide. Really looking forward to additional webcasts em português from the LATAM team that is based out of Austin.

Link: IBM Lotus Domino Tech Exchange webcast: NSD para Administradores

Open Mic Call - Lotus Domino 8 on Dec. 12, 2007

IBM/Lotus will be hosting another Open Mic call, this time specific to Lotus Domino 8 Server questions!

The calls will be hosted on Wednesday, December 12 at 10:00 AM EST (13:00 Brazil) and 9:oo PM (00:00 AM - midnight Brazil).

The toll-free number to dial from Brazil is 0800-891-6846.

IBM will be hosting an Open Mic conference call with Lotus Development and Support Engineers to discuss new features in the new Lotus Domino® 8 server on Wednesday, December 12, 2007. This call will take place in two sessions, at 10:00 AM EST and 9:00 PM EST, to facilitate participation from customers worldwide.
Please feel free to post questions in advance of the call as a response to the Invitation to Domino 8 Server Open Mic Conference Call in the Notes/Domino 8 forum.

For additional information, check out Technote 1290496 - Domino 8 server Open Mic conference call.

Lotus releases fixed installer for Lotus Domino version 7.0.3

A bug discovered in Domino 7.0.3 caused Multiple services are installed when Domino is upgraded to version 7.0.3 has now been fixed with a hotfix released by IBM/Lotus.

Please be sure to donwload it and follow the instructions on Technote 4017504 - Fixed installer for Lotus Domino version 7.0.3 (LotusDomino703ServiceHF.exe).

Everything you wanted to know about policies...

..and hoped there was some training available? Well, IBM has heard your prayers and released a "collection of documents designed to help administrators better understand how to create, configure and troubleshoot Lotus® Domino® policies.":

Title: Self-Training: Domino Archive policy settings documents
Doc #: 7010310
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg27010310

Title: Self-Training: Domino Desktop policy settings documents
Doc #: 7010351
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg27010351

Title: Self-Training: Domino Mail policy settings documents
Doc #: 7010352
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg27010352

Title: Self-Training: Troubleshooting Domino policies and settings documents
Doc #: 7010353
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg27010353

Title: Self-Training: Registration policy settings documents
Doc #: 7010354
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg27010354

Title: Self-Training: Domino Security policy settings documents
Doc #: 7010355
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg27010355

Title: Self-Training: Advanced settings for Domino policies
Doc #: 7010356
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg27010356

Be sure to check those out, the videos are a great source of training!

Lotus Notes e Domino 7.0.3 disponíveis

A IBM lançou ontem (16/out) o release 7.0.3 do Lotus Notes e Domino. Focado principalmente como um release de manutenção, algumas novidades foram introduzidas nesta versão:

• Suporte para Microsoft™ Windows™ Vista
• Suporte para Domino em Red Hat Enterprise Linux™ 5
• Suporte para Domino em z/OS 1.7
  
• Capacidade de utilizar o status de Sametime Instant Messaging "Em Reunião" (In a meeting) adicionado ao cliente Notes®
  
• Melhorias na documentação do template de Domino Blog
• Macintosh - agentes Java podem rodar no cliente Notes

De acordo com a IBM, a data prevista para lançamento da versão em português está prevista para 19 de dezembro de 2007.
A lista de fixes para o 7.0.3 já está disponível no developerWorks - Lotus.

Horário de Verão: Como ele impacta seu ambiente Notes/Domino

A IBM/Lotus terá nesta quinta-feira -dia 18 -, um conference call sobre o impacto do horário de versão (que aqui no Brasil começa neste fim de semana, às 00:00 de domingo). Este call é mais um da série "Open Mic Calls", onde você poderá submeter perguntas antes do call no fórum de discussão do Notes/Domino 8:

IBM is hosting an Open Mic conference call with Lotus Development and Support Engineers on Thursday, October 18, 2007, to answer your questions on the upcoming Daylight Saving Time (DST) change and its impact on Notes/Domino.

This call will take place in two sessions, at 10:00 AM EDT and again at 9:00 PM EDT, to facilitate participation from customers worldwide. The call will last 60 minutes. Please dial into the call 5 minutes before the scheduled start. Conference call details are below.

You can post questions in advance by submitting a response to this document in the Notes/Domino 8 forum.

Lembrando que o número gratuito de acesso no Brasil é 0800-891-6845. É preciso registrar antes no site.

Link: Notes/Domino Open Mic conference call: Impact of Daylight Saving Time changes

Provas de Notes/Domino 6/6.5 só estarão disponíveis até 31/dez/2007!

A Lotus acabou de anunciar que as provas para se tirar certificação em Notes/Domino 6/6.5 serão indisponibilizadas no fim do ano:

Lotus Notes and Domino 6/6.5 Application Development Exams:

• Exam 610, Notes Domino 6 Application Development Foundation Skills Exam
• Exam 611, Notes Domino 6 Application Development Intermediate Skills Exam
• Exam 612, Notes Domino 6: Developing Web Applications Exam

Lotus Notes and Domino 6/5.5 System Administration Exams:

• Exam 620, Notes Domino 6 System Administration Operating Fundamentals Exam
• Exam 621, Notes Domino 6: Building the Infrastructure Exam
• Exam 622, Notes Domino 6: Managing Servers and Users Exam

Após esta data, só se poderá marcar provas de certificação na versão 7 e 8 dos produtos.

Além disso, a prova para se obter o título de IBM Certified Advanced System Administrator na versão 6/6.5 estará disponível apenas até 31 de janeiro de 2008, junto com as seguintes provas:

• Exam 513, Using JavaScript in Notes Domino Applications
• Exam 273, LotusScript in Notes for Advanced Developers
• Exam 516, Using Java in Notes Domino Applications
• Exam 623, Notes Domino 6: Configuring Domino Web Servers

Após essas duas datas apenas a prova de update de 6/6.5 para 7 continuará disponível.

Link: Certification exams for Notes and Domino 6/6.5 retiring on December 31, 2007.
Link: Elective certification exams for Notes and Domino 6/6.5 retiring on January 31, 2008.